About DBS Checks
A Basic DBS Check is a criminal record check provided by the Disclosure and Barring Service. It is the most straightforward level of DBS check available.
It shows unspent convictions and conditional cautions under the Rehabilitation of Offenders Act 1974.
Anyone can apply for a Basic DBS Check, including individuals applying for jobs or personal reasons.
There is no official expiry date. However, most employers consider a DBS check valid for 3–12 months, depending on their policies.
Yes, many employers accept Basic DBS checks, particularly for roles that do not require higher- level checks (Standard or Enhanced).
Yes. You can apply quickly and securely online through our website without needing to complete paper forms.
You will need a valid form of ID such as a passport or driving licence. We use Yoti ID verification to securely confirm your identity during the application process, making it quick and easy to complete online.
Yes, most DBS applications can be tracked online using a reference number. You’ll receive updates as your application progresses through each stage.
Application and process
Applying is quick and simple. Complete our 3-minute application form, finish your ID verification, and you’ll receive confirmation by email once everything is submitted. Your DBS Check certificate will then be sent by post to the address provided on your application form
You’ll need: Full name and any previous names, date of birth, current and previous addresses (5 years), contact details and proof of identity (e.g. passport or driving licence)
We use secure identity verification provider Yoti. This allows you to confirm your identity quickly using your smartphone safely and securely. In some cases, you may be asked to provide documents manually.
Most Basic DBS checks are processed within 1–5 working days after identity verification is complete. However, processing times may vary depending on DBS workloads.
Yes. Once your application has been submitted, you’ll receive updates via email. You may also be able to track progress through the DBS tracking service once your application is in their system.
After submission: 1. Your details are checked for accuracy 2. Your identity is verified 3. The application is sent to the DBS 4. The DBS processes your check and issues your certificate
Yes, the entire application process can be completed online. From filling out your details to verifying your identity using Yoti, everything is designed to be quick, secure, and convenient with no paperwork required.
No, there’s no need to attend an in-person appointment. Your identity is verified online using Yoti ID verification with a valid passport or driving licence, making the process fast and hassle-free.
Results, security and support
Your DBS certificate is issued directly by the DBS and sent to your home address by post.
If you notice an error, contact us immediately. If the application has already been submitted, you may need to raise a dispute with the DBS or submit a new application
We take data protection seriously. Your information is: Encrypted and securely stored, processed in line with UK GDPR regulations, only shared with the DBS for processing your check
No. The applicant must complete the application themselves, as identity verification and consent are required.
Refunds may be available if your application has not yet been submitted to the DBS. Once submitted, DBS fees are non-refundable. Please refer to our refund policy or contact support for details.
Our support team is here to help. You can contact us via email or through our website, and we’ll guide you through the process
Yes, your personal information is handled securely and in line with data protection regulations. We use trusted verification methods like Yoti and secure systems to ensure your data is protected at every stage of the application process.
If your DBS certificate hasn’t arrived within the expected timeframe, you should first check the status of your application. If it has been issued but not received, you can contact us for further assistance.