How We Use Your Information
We use personal data for the following purposes:
- Processing DBS and background check applications
- Verifying identity and eligibility
- Providing customer support
- Managing user accounts
- Improving our website and services
- Preventing fraud and misuse
- Complying with legal and regulatory obligations
We only process personal data where we have a lawful basis to do so under UK GDPR.
Lawful Basis for Processing
We rely on one or more of the following lawful bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Employment and safeguarding obligations, where applicable
Where special category data or criminal offence data is processed, this is handled strictly in accordance with Schedule 1 of the Data Protection Act 2018 and DBS requirements.
Disclosure and Barring Service (DBS) Data
As a provider of DBS processing services, we handle criminal offence data with enhanced security and confidentiality.
DBS information is:
- Processed solely for authorised background checking purposes
- Accessed only by authorised personnel
- Stored securely with restricted access controls
- Retained only for as long as necessary in line with DBS guidance
We do not share DBS certificate information with third parties except:
- Where legally required
- With authorised employers or organisations
- With the Disclosure and Barring Service, where necessary
Sharing Your Information
We may share your data with:
- The Disclosure and Barring Service (DBS)
- Identity verification providers
- Regulatory authorities
- Technology and hosting providers
- Professional advisers and auditors
All third parties are required to protect your personal data and process it lawfully.
We do not sell personal information to third parties.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
Where DBS-related information is retained, this is done in accordance with DBS Code of Practice guidance.
Data Security
We implement appropriate technical and organisational security measures to protect personal information against:
- Unauthorised access
- Loss or theft
- Misuse
- Disclosure
- Alteration or destruction
These measures include encrypted connections, secure hosting environments, restricted access permissions, and staff confidentiality obligations.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent, where applicable
To exercise your rights, contact us using the details below.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and usage
- Enhance user experience
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Contact Us
Go to our contact page.